You Built the Data Lake. Here’s Why AI Can’t Swim in It Yet!
April 18, 2026
You Built the Data Lake. Here’s Why AI Can’t Swim in It Yet!
Your teams have spent years — and significant budget — building out data warehouses, data…
Prepare Your Team for a Stressed Market and Accelerate Your AI Readiness – All in Three Days
April 18, 2026
Prepare Your Team for a Stressed Market and Accelerate Your AI Readiness – All in Three Days
Lenders do not need more dashboards explaining last quarter. They need a safer, faster way…
BYO AI Workshops: The Fastest Way to Get Your People Using AI.
Most banks and fintechs have rolled out AI tools to thousands of staff… and discovered…
Introducing the Command Center: Where Strategy Becomes Action
February 25, 2026
Introducing the Command Center: Where Strategy Becomes Action
While you're analyzing last quarter's numbers, your rivals are already testing next quarter's strategy. The…
Gamified Lending Simulation – Now with AI Coaching!
October 6, 2025
Gamified Lending Simulation – Now with AI Coaching!
We’ve always believed that the best way to learn portfolio management is through gamified simulation.…
Unlocking Insight from Granular Banking Data: Why LLMs Need ML to Deliver Value
Large Language Models (LLMs) are revolutionizing how we interact with data—generating reports, summarizing customer feedback,…
Bumbling to Business Impact: A CEO’s Crash Course in Using AI Effectively: Part 1
Last quarter, our CTO gently suggested, “Time for you to go to AI school” Apparently,…
InsightLab: Press Release
May 29, 2025
InsightLab: Press Release
We’re thrilled to announce the launch of InsightLab, a cutting-edge solution designed to tackle real-time…
Presenting: InsightLab
April 30, 2025
Presenting: InsightLab
We’re thrilled to announce the launch of InsightLab, a cutting-edge solution designed to tackle real-time…
Client Spotlight: Security Bank – Empowering MSME Growth with Teamwork and Innovation
January 22, 2025
Client Spotlight: Security Bank – Empowering MSME Growth with Teamwork and Innovation
With bold initiatives, cutting-edge digital tools, and our lending simulation workshops, Security Bank is proving…
Navigating Choppy Waters: A Visit to Thailand’s Economy
October 22, 2024
Navigating Choppy Waters: A Visit to Thailand’s Economy
On paper, the Thai economy may look alright: GDP continues to grow, inflation is under…
Emerging Technologies and Corporate Culture: Part 2
October 16, 2024
Emerging Technologies and Corporate Culture: Part 2
Metacognition is the core skill that allows you to understand how you learn best and…
Emerging Technologies and Corporate Culture: Part 1
September 19, 2024
Emerging Technologies and Corporate Culture: Part 1
As we navigate the rapidly evolving landscape of financial technology, it is imperative that we…
Portfolio Shaping – Don’t Sell Yourself Short!
September 4, 2024
Portfolio Shaping – Don’t Sell Yourself Short!
Portfolio shaping is a strategic process used by organizations to optimize their portfolio of projects,…
Driving Innovation for Collections and Risk Management: It’s Simpler Than You Think!
Optimizing your portfolio can can be a challenge: we get it! You're juggling monthly collections…
Unlocking Potential: Empowering Mid-Sized Lenders to Compete with Big Banks
At FICOWorld 2024, we sat down with Jose Tagunicar from Stratyfy to discuss the evolving…
How can you listen to your customers at scale?
February 13, 2024
How can you listen to your customers at scale?
An Interview with Marcia Tal, CEO of Tal Solutions. In a world of increasing complexity,…
Digital Resilience in Finance
January 18, 2024
Digital Resilience in Finance
BankersLab recently conducted an interview with Chis Beck, Managing Director of Milliman’s Cyber Risk Practice.
Elevating Operational Risk Management
January 10, 2024
Elevating Operational Risk Management
A Data-Driven and Cross-Functional Risk Management Strategy at BankersLab BankersLab has long been synonymous with…
Ring in the New Year with AI
December 12, 2023
Ring in the New Year with AI
BankersLab spoke with Amanda Relton, an Open Banking Expert to learn more about live use…
Open Banking Use Cases
July 18, 2023
Open Banking Use Cases
BankersLab spoke with Amanda Relton, an Open Banking Expert to learn more about live use…
How to Maximize Your Income in the BankersLab Simulation!
April 15, 2023
How to Maximize Your Income in the BankersLab Simulation!
Common Themes for how Winning Teams approach our Simulation We share our top observations with…
Show me the money!
October 27, 2022
Show me the money!
Does Higher Model Lift Improve Your Lending P&L? Back in the day, I recall building…
Boss Insights: Transformation in Small Business Lending
March 28, 2022
Boss Insights: Transformation in Small Business Lending
We’ve heard a lot about financial institutions integrating transaction data into consumer lending, but what…
A Deep Dive into Experimental Design
January 26, 2022
A Deep Dive into Experimental Design
Read our interview about BankersLab's Experimental Design Simulation Courses BankersLab CEO and Co-Founder, Michelle Katics,…
2021 and 2022 Trends
December 16, 2021
2021 and 2022 Trends
BankersLab Staff Picks! Looking back at 2021 and forward to 2022, what do you think…
Demystifying the Hype Cycle of Aggregated Data
September 28, 2021
Demystifying the Hype Cycle of Aggregated Data
Aggregated Data. Do you feel like you’ve been promised the moon, but wonder if this…
Profitable FinTech Lenders: Oxymoron or the Beginning of a Brighter Future?
September 22, 2021
Profitable FinTech Lenders: Oxymoron or the Beginning of a Brighter Future?
Are we turning a corner on the FinTech Narrative? Is profitable growth happening? You’re familiar with…
Data Storytelling: Why Such a hot topic?
February 18, 2021
Data Storytelling: Why Such a hot topic?
Data Storytelling has emerged as a ‘hot topic’ for skill development in the financial industry.…
Five Crowd-Sourced Reflections to Overcome the Precipice of a Crisis
December 15, 2017
Five Crowd-Sourced Reflections to Overcome the Precipice of a Crisis
By Michelle Katics, BankersLab Co-Founder I recently spent time with a client in New Zealand…
Join the FinTech Revolution!
September 13, 2017
Join the FinTech Revolution!
Disrupt from Within! Most of the time BankersLab uses simulation to teach the more analytic…
Agile vs. Business Process Reengineering
September 13, 2017
Agile vs. Business Process Reengineering
I don't want to build a better boat. I want a new kind of boat!…
21st Century Skills for Collections and Risk Management – Is There an App for that?
In the current economic climate, the number of delinquencies and write-offs remains stubbornly high. As…
Are you Sinking or Swimming in the Big Data Lake?
April 10, 2017
Are you Sinking or Swimming in the Big Data Lake?
For years, I was a vocal critic and naysayer of big data. Inside the bank,…
Ask Gini: Improving on the score
April 19, 2016
Ask Gini: Improving on the score
Dear Gini, Historically, we have managed our customers based upon the information we maintained on…
Moving Small Business Lending to Automation – Patience, Time, and a Plan
Most of the life-cycle decisions made by retail banks are fully automated. Small business bankers…
Current FinTech Trends in Retail Lending
April 5, 2016
Current FinTech Trends in Retail Lending
Current FinTech Trends in Retail Lending from BankersLab FinTech is gathering pace, with close…
Life Hacks for Retail Lenders: On-Going Education
March 29, 2016
Life Hacks for Retail Lenders: On-Going Education
In the retail lending arena, if we are anything we are professionals, and like professionals…
Ask Gini: How to Piece Together Rules, Strategies, & Scores
March 24, 2016
Ask Gini: How to Piece Together Rules, Strategies, & Scores
Dear Gini, I am new to risk management and feeling a bit overwhelmed (my background…
Retail Lending: How to Succeed Against Competition Everywhere
At first, you competed with the bank across the street. Then, other types of financial…
SME Beware – The Regulators Are Coming
March 8, 2016
SME Beware – The Regulators Are Coming
Banking regulations and the methods for ensuring compliance are not new. They have been with…
Accounting for Economic Data – How to Stop Looking in the Rearview Mirror
Dear Gini, We established our underwriting strategies sometime ago, and we monitor them regularly. Management…
Building Retail Banking Credit Expertise in Myanmar – Part 2 in a Series
February 22, 2016
Building Retail Banking Credit Expertise in Myanmar – Part 2 in a Series
by guest blogger Richard Hartung In late January, 21 enthusiastic participants joined BankersLab trainers Pauline…
Life Hacks for Retail Lenders: Coping with Stress
February 9, 2016
Life Hacks for Retail Lenders: Coping with Stress
Sally's branch's ATMs are down and two tellers called in sick. Customers are lined up…
Human capital benchmarking raises the bar on accountability in the financial industry
February 8, 2016
Human capital benchmarking raises the bar on accountability in the financial industry
SAN FRANCISCO (Feb 8, 2016) – BankersLab®, a US-based FinTech leader in simulation training, has…
Banker of the future Report
February 5, 2016
Banker of the future Report
Didn’t catch the latest E&Y Banker of the Future Report? #TL;DR? Here are your four…
Debit Card vs. Credit Card: Which Is Better for Your Customer To Use?
Dear Gini, Customers often ask me whether they should use their credit card or debit…
Life Hacks for Retail Lenders: Better Leadership
January 26, 2016
Life Hacks for Retail Lenders: Better Leadership
Every company, no matter how large or small, values leadership in its employees. Leaders get…
Is the return to sub-prime lending a good idea?
January 19, 2016
Is the return to sub-prime lending a good idea?
During the housing crisis some years ago, banks who were lending to home buyers that…
Millennials – Are They Worth the Risk?
January 12, 2016
Millennials – Are They Worth the Risk?
Dear Gini, Our marketing department has run successful campaigns to attract Millennials. Now that we've…
BankersLab Wins for Best Simulation ~ CreditLab®
January 11, 2016
BankersLab Wins for Best Simulation ~ CreditLab®
CreditLab scooped another award this time for Best Training and Simulation for Financial Institutions Asia…
Peer-to-Peer Lending: What Is It and How to Compete
January 5, 2016
Peer-to-Peer Lending: What Is It and How to Compete
Online banks are not the only competition born out of the Internet retail lenders are…
Life Hacks for Retail Lenders: 5 Tips for a Healthy Day at the Office
December 29, 2015
Life Hacks for Retail Lenders: 5 Tips for a Healthy Day at the Office
For Retail Lenders, Credit Risk Managers, Bankers, Underwriters, and anyone in the financial services industry…
Can the Gamification of Training take Banking to the Next Level?
December 29, 2015
Can the Gamification of Training take Banking to the Next Level?
‘Gamification’ has increasingly become one of the latest buzzwords in business. From driving customer loyalty…
Is managing the small business portfolio keeping you up at night?
December 23, 2015
Is managing the small business portfolio keeping you up at night?
Let's review some answers to your questions and get you back in the game with…
Big Data: What You Need to Understand to Improve Decision Making
December 2, 2015
Big Data: What You Need to Understand to Improve Decision Making
Dear Gini: My bank has been storing large volumes of transaction data and would like…
Old School Selling: A Key to Small Business Lending Success
November 23, 2015
Old School Selling: A Key to Small Business Lending Success
The Internet and social media have made "branchless" or direct banks a reality. According to…
Scoring vs. Policy Rules: Connecting the Pieces
November 16, 2015
Scoring vs. Policy Rules: Connecting the Pieces
Dear Gini, I have a question regarding the relationship between policy or other types of…
What Can Bank Managers Learn from Retailers About Customer Service?
November 9, 2015
What Can Bank Managers Learn from Retailers About Customer Service?
You call yourself a Banker or Bank Manager, and you tell anyone who asks that…
Going Beyond Debt-to-Income Analysis to Get the True Picture
October 28, 2015
Going Beyond Debt-to-Income Analysis to Get the True Picture
Dear Gini, During a recent credit policy review, management asked us why we weren't making…
Retail Lenders Questions on Small Business Lending: Decisions
October 20, 2015
Retail Lenders Questions on Small Business Lending: Decisions
We often receive questions from retail lenders on small business lending and many in regard…
Notes from the Field: Building Better Banks in Myanmar – Part 1 in a Series
The last time I visited Myanmar, crisp dollar bills carefully transported from abroad were king.…
How to Be a Better Banker – Know Your Products
October 9, 2015
How to Be a Better Banker – Know Your Products
Now that you're getting to know your customers, it is important to know your products…
5 Ways to Liven Up Your Corporate Training
October 5, 2015
5 Ways to Liven Up Your Corporate Training
Do you want to get the most out of your corporate training budget? How can…
Man vs. Scoring Models: Which is More Accurate?
September 30, 2015
Man vs. Scoring Models: Which is More Accurate?
Dear Gini: My company's "powers that be" still make many decisions based on intuition rather than…
How To Be A Better Banker: Know Your Customers
September 24, 2015
How To Be A Better Banker: Know Your Customers
Let's start by getting one thing straight, being a better banker is about awareness. Are…
10 ways to liven up your training in 2015
September 17, 2015
10 ways to liven up your training in 2015
Go Mobile. Let’s assume that 80% of your employees have a smart phone. This is…
Top 5 Fallacies of Small Business Banking
September 14, 2015
Top 5 Fallacies of Small Business Banking
Are you a small business lender or about to step into the small business market?…
Small Business Lending: To Consumer Score or Not To Consumer Score
September 10, 2015
Small Business Lending: To Consumer Score or Not To Consumer Score
Dear Gini: I am a risk manager, and my company just added small business lending…
How to implement a good decision management strategy.
September 3, 2015
How to implement a good decision management strategy.
Many financial institutions are looking at the state of their current decision management systems and…
How Do You Manage Time in Risk Management? – Don’t Let Time Manage You!
How often do you get to the end of the day and wonder where all…
Ask Gini: Predictive Scoring Models – Can They Change on the Fly?
Dear Gini, My company is replacing several of its scoring models and adjusting its strategies…
Ask Gini: Credit Scoring Models – What’s the Expiration Date?
August 12, 2015
Ask Gini: Credit Scoring Models – What’s the Expiration Date?
Dear Gini, Management is considering increasing our bad debt reserves because of the growth in our…
News: BankersLab® launches innovative learning program to develop Myanmar’s retail lending industry
August 11, 2015
News: BankersLab® launches innovative learning program to develop Myanmar’s retail lending industry
Singapore, 4 August 2015 – BankersLab® today announced that it has been appointed by joint…
Retail Lending: Outcome-as-a-Service (OaaS) – Smart Bankers
I was recently in California visiting the fintech, startup and venture community, and heard lots…
News: Bank Audi Innovates Talent Development with Simulation Technology
Dubai – 18th June 2015 – BankersLab®, a provider of simulation-based training for the retail…
News: BankersLab Scoops Gold Award at LearnX 2014
June 26, 2015
News: BankersLab Scoops Gold Award at LearnX 2014
FOR IMMEDIATE RELEASE May 21, 2014 BankersLab®, a leader in learning solutions for the retail…
A Smart Guide to Serious Gaming: PART 4
June 25, 2015
A Smart Guide to Serious Gaming: PART 4
The Future of Serious Gaming Gamification is currently a hot topic; injecting an element of…
Ask Gini: Attrition Counseling – Learn how to Listen
June 22, 2015
Ask Gini: Attrition Counseling – Learn how to Listen
Dear Gini, We have a problem. The number of accounts we are losing through attrition…
A Smart Guide to Serious Gaming: PART 3
June 20, 2015
A Smart Guide to Serious Gaming: PART 3
Playing the “Game” in Business Typically, having fun doesn’t trump deadlines on the to-do list…
Ask Gini: Customer Level – Your Customers are Customers, Not Products!
Dear Gini, All of our models and strategies are built at the account level, such…
A Smart Guide to Serious Gaming: PART 2
June 15, 2015
A Smart Guide to Serious Gaming: PART 2
Serious Gaming - The Power of Play Whether it is NASA training astronauts for space…
A Smart Guide to Serious Gaming: PART 1
June 10, 2015
A Smart Guide to Serious Gaming: PART 1
Serious Games - Getting Started The Greek philosopher Plato once said, “You can discover more…
Ask Gini: Macroeconomic Indicators – Which to Follow and Which Will Lead You Off a Cliff
June 8, 2015
Ask Gini: Macroeconomic Indicators – Which to Follow and Which Will Lead You Off a Cliff
Dear Gini, Almost every day our senior management is asking us how we are adjusting…
Is it Time to Take a Hard Look at Soft Skills Training?
Leadership training is essential for retail bankers. But what type of training is most effective?…
Ask Gini: Adverse Selection – Street Smarts
June 5, 2015
Ask Gini: Adverse Selection – Street Smarts
Dear Gini, We are experiencing a significant amount of adverse selection in our medium to…
Ask Gini: Rate Chasers – Which to Keep and How to Retain Them
Dear Gini, Our mortgage attrition rates are rising because market rates are decreasing and competition…
Ask Gini: Building Predictive Models – Strap on a Hard Hat
Dear Gini, I’m in collections and our first payment defaults are very high. Are there…
Ask Gini: Basel II IRB Capital Calculations – It’s all Greek to Me
Dear Gini, I’ve been tasked with implementing the Basel II IRB Capital Calculations. I was…
“Sorry, Dad, I crashed the car!” What to do next?
June 1, 2015
“Sorry, Dad, I crashed the car!” What to do next?
Let’s face it, the financial crisis was a bit of a car wreck. Some institutions…
BankersLab® Announced as Official Learning Partner of The Asian Banking School
BankersLab®, a leading provider of simulation-based training for the retail banking industry, announced today that…
Afraid to admit that RARoEC, RWA, EL, CCF and UL sound like alphabet soup?
If you’re afraid to admit that you don’t know the difference between an RWA, a…
BankersLab® partners with QARAR to bring innovative learning solutions to the Middle East
May 20, 2015
BankersLab® partners with QARAR to bring innovative learning solutions to the Middle East
Delaware, USA – 15th May 2015 – BankersLab®, a leading provider of simulation-based training for…
3 Critical Management Skills for the 21st Century
May 17, 2015
3 Critical Management Skills for the 21st Century
If you could pick three skills for your teams to improve, what would they be?…
Life Hacks for Retail Lenders: Getting that sign-off for your project
Are you just trying to do the right thing and get that data warehouse up…
5 ways to squeeze more out of a shrinking training budget
April 18, 2015
5 ways to squeeze more out of a shrinking training budget
Go Mobile. Let’s assume that 80% of your employees have a smart phone. This is…
Life Hacks for Retail Lenders: Creating an Expense Budget the Pain Free Way
Sorry to hear that you have to develop the annual expense budget for your unit.…
Dr. Neil Seitz: Simulating Solutions for Today’s Banking Industry
From mobile gaming to educational programs that test technical know-how – gaming has infiltrated not…
Poverty Alleviation: The devil is in the details
March 29, 2015
Poverty Alleviation: The devil is in the details
Microfinance is known as a path out of poverty that can also empower women. What’s…
CreditLab: Reality show or training?
March 28, 2015
CreditLab: Reality show or training?
Mix two parts reality show, one part sports event, and one part TV drama and…