Questions People Ask Us About BankersLab Command Center
June 17, 2026
Questions People Ask Us About BankersLab Command Center
This Command Center Q&A brings together the questions we hear most often from CROs, Heads…
You Built the Data Lake. Here’s Why AI Can’t Swim in It Yet!
April 18, 2026
You Built the Data Lake. Here’s Why AI Can’t Swim in It Yet!
Your teams have spent years — and significant budget — building out data warehouses, data…
Prepare Your Team for a Stressed Market and Accelerate Your AI Readiness – All in Three Days
April 18, 2026
Prepare Your Team for a Stressed Market and Accelerate Your AI Readiness – All in Three Days
Lenders do not need more dashboards explaining last quarter. They need a safer, faster way…
BYO AI Workshops: The Fastest Way to Get Your People Using AI.
Most banks and fintechs have rolled out AI tools to thousands of staff… and discovered…
Introducing the Command Center: Where Strategy Becomes Action
February 25, 2026
Introducing the Command Center: Where Strategy Becomes Action
While you're analyzing last quarter's numbers, your rivals are already testing next quarter's strategy. The…
Retail Lending in 2026: Five No-BS Predictions About AI
December 5, 2025
Retail Lending in 2026: Five No-BS Predictions About AI
Throughout 2025, BankersLab partnered with clients to apply AI-driven simulations to real-world lending challenges. These…
Gamified Lending Simulation – Now with AI Coaching!
October 6, 2025
Gamified Lending Simulation – Now with AI Coaching!
We’ve always believed that the best way to learn portfolio management is through gamified simulation.…
Unlocking Insight from Granular Banking Data: Why LLMs Need ML to Deliver Value
Large Language Models (LLMs) are revolutionizing how we interact with data—generating reports, summarizing customer feedback,…
Bumbling to Business Impact: A CEO’s Crash Course in Using AI Effectively: Part 1
Last quarter, our CTO gently suggested, “Time for you to go to AI school” Apparently,…
InsightLab: Press Release
May 29, 2025
InsightLab: Press Release
We’re thrilled to announce the launch of InsightLab, a cutting-edge solution designed to tackle real-time…
Presenting: InsightLab
April 30, 2025
Presenting: InsightLab
We’re thrilled to announce the launch of InsightLab, a cutting-edge solution designed to tackle real-time…
Open Banking Use Cases
July 18, 2023
Open Banking Use Cases
BankersLab spoke with Amanda Relton, an Open Banking Expert to learn more about live use…
Show me the money!
October 27, 2022
Show me the money!
Does Higher Model Lift Improve Your Lending P&L? Back in the day, I recall building…
Where are we in the Hype Cycle?
April 29, 2022
Where are we in the Hype Cycle?
AI in Consumer Finance Are we finally reaching the “plateau of productivity”, or are some…
A Deep Dive into Experimental Design
January 26, 2022
A Deep Dive into Experimental Design
Read our interview about BankersLab's Experimental Design Simulation Courses BankersLab CEO and Co-Founder, Michelle Katics,…
2021 and 2022 Trends
December 16, 2021
2021 and 2022 Trends
BankersLab Staff Picks! Looking back at 2021 and forward to 2022, what do you think…
Are FICO Scores dead?
September 2, 2021
Are FICO Scores dead?
Are FICO Scores dead? A recent article, originally published in the Wall Street Journal explains that some big lenders…
‘You Don’t Own Me!’ RegTech’s Impact on Trust and Identity
By Michelle Katics Co-Founder and CEO, BankersLab How will Regtech shape the future of identity?…
Data Storytelling: Why Such a hot topic?
February 18, 2021
Data Storytelling: Why Such a hot topic?
Data Storytelling has emerged as a ‘hot topic’ for skill development in the financial industry.…
A Business Case for Enterprise Risk Management (ERM) in the Non-Financial Sector
By Venkat Sarma, Banking and Financial Services Risk Management Professional A Business Case for ERM in…
Some Silver Linings in MENA Collections during the Pandemic [With Infographic]
By Darryl D’Souza, CFE One widely-shared meme asks: “Who led the digital transformation at your…
Success Stories: How Thanachart Bank Improved Their Collections Strategy – and Their Profitability!
August 9, 2020
Success Stories: How Thanachart Bank Improved Their Collections Strategy – and Their Profitability!
Thanachart Bank was facing rising delinquencies in the market and knew they had to take…
Five Crowd-Sourced Reflections to Overcome the Precipice of a Crisis
December 15, 2017
Five Crowd-Sourced Reflections to Overcome the Precipice of a Crisis
By Michelle Katics, BankersLab Co-Founder I recently spent time with a client in New Zealand…
Agile vs. Business Process Reengineering
September 13, 2017
Agile vs. Business Process Reengineering
I don't want to build a better boat. I want a new kind of boat!…
Are you Sinking or Swimming in the Big Data Lake?
April 10, 2017
Are you Sinking or Swimming in the Big Data Lake?
For years, I was a vocal critic and naysayer of big data. Inside the bank,…
Current FinTech Trends in Retail Lending
April 5, 2016
Current FinTech Trends in Retail Lending
Current FinTech Trends in Retail Lending from BankersLab FinTech is gathering pace, with close…
Retail Lending: How to Succeed Against Competition Everywhere
At first, you competed with the bank across the street. Then, other types of financial…
SME Beware – The Regulators Are Coming
March 8, 2016
SME Beware – The Regulators Are Coming
Banking regulations and the methods for ensuring compliance are not new. They have been with…
Building Retail Banking Credit Expertise in Myanmar – Part 2 in a Series
February 22, 2016
Building Retail Banking Credit Expertise in Myanmar – Part 2 in a Series
by guest blogger Richard Hartung In late January, 21 enthusiastic participants joined BankersLab trainers Pauline…
Banker of the future Report
February 5, 2016
Banker of the future Report
Didn’t catch the latest E&Y Banker of the Future Report? #TL;DR? Here are your four…
Is the return to sub-prime lending a good idea?
January 19, 2016
Is the return to sub-prime lending a good idea?
During the housing crisis some years ago, banks who were lending to home buyers that…
Peer-to-Peer Lending: What Is It and How to Compete
January 5, 2016
Peer-to-Peer Lending: What Is It and How to Compete
Online banks are not the only competition born out of the Internet retail lenders are…
Is managing the small business portfolio keeping you up at night?
December 23, 2015
Is managing the small business portfolio keeping you up at night?
Let's review some answers to your questions and get you back in the game with…
Old School Selling: A Key to Small Business Lending Success
November 23, 2015
Old School Selling: A Key to Small Business Lending Success
The Internet and social media have made "branchless" or direct banks a reality. According to…
Scoring vs. Policy Rules: Connecting the Pieces
November 16, 2015
Scoring vs. Policy Rules: Connecting the Pieces
Dear Gini, I have a question regarding the relationship between policy or other types of…
What Can Bank Managers Learn from Retailers About Customer Service?
November 9, 2015
What Can Bank Managers Learn from Retailers About Customer Service?
You call yourself a Banker or Bank Manager, and you tell anyone who asks that…
Going Beyond Debt-to-Income Analysis to Get the True Picture
October 28, 2015
Going Beyond Debt-to-Income Analysis to Get the True Picture
Dear Gini, During a recent credit policy review, management asked us why we weren't making…
Retail Lenders Questions on Small Business Lending: Decisions
October 20, 2015
Retail Lenders Questions on Small Business Lending: Decisions
We often receive questions from retail lenders on small business lending and many in regard…
Notes from the Field: Building Better Banks in Myanmar – Part 1 in a Series
The last time I visited Myanmar, crisp dollar bills carefully transported from abroad were king.…
How to Be a Better Banker – Know Your Products
October 9, 2015
How to Be a Better Banker – Know Your Products
Now that you're getting to know your customers, it is important to know your products…
How To Be A Better Banker: Know Your Customers
September 24, 2015
How To Be A Better Banker: Know Your Customers
Let's start by getting one thing straight, being a better banker is about awareness. Are…
How to implement a good decision management strategy.
September 3, 2015
How to implement a good decision management strategy.
Many financial institutions are looking at the state of their current decision management systems and…
Retail Lending: Outcome-as-a-Service (OaaS) – Smart Bankers
I was recently in California visiting the fintech, startup and venture community, and heard lots…
Is it Time to Take a Hard Look at Soft Skills Training?
Leadership training is essential for retail bankers. But what type of training is most effective?…
“Sorry, Dad, I crashed the car!” What to do next?
June 1, 2015
“Sorry, Dad, I crashed the car!” What to do next?
Let’s face it, the financial crisis was a bit of a car wreck. Some institutions…
Afraid to admit that RARoEC, RWA, EL, CCF and UL sound like alphabet soup?
If you’re afraid to admit that you don’t know the difference between an RWA, a…
Dr. Neil Seitz: Simulating Solutions for Today’s Banking Industry
From mobile gaming to educational programs that test technical know-how – gaming has infiltrated not…
CreditLab: Reality show or training?
March 28, 2015
CreditLab: Reality show or training?
Mix two parts reality show, one part sports event, and one part TV drama and…