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Turning Insights into Action

Announcing the launch of InsightLab, our new Simulation Workshop Suite, designed to tackle real-time business problems for consumer retail and small business lenders worldwide.

What can you do when faced with challenges such as rising household debt, increased price competition, or declining collateral recovery values? At the same time, how can you quickly seize opportunities such as cash flow and open banking data? What if you could test the impact of your ideas before implementing them?  

We’re thrilled to announce the launch of InsightLab, a cutting-edge solution designed to tackle real-time business problems for consumer retail and small business lenders worldwide. InsightLab workshops combine dynamic simulations, hands-on activities, and real-world challenges to help participants transform insights into actionable strategies.  

InsightLab is more than just a simulation tool—it’s an interactive workshop experience that combines preparation, hands-on activities, and actionable deliverables to empower decision-making.

Why InsightLab?

These workshops create actionable insights and practical solutions tailored to current realities. Using advanced simulation technology, participants engage in immersive learning experiences replicating real-world complexities. By using simulations, these workshops allow for deep understanding and bold innovation in a risk-free environment.

What Makes InsightLab Unique?

Immersive Simulations: Engage in competitive, team-based exercises where every decision impacts portfolio performance.  

Real-World Applications: Tackle challenges like small business lending, risk-based pricing, and navigating uncertainty with strategies you can implement immediately.  

Actionable Outcomes: Walk away with practical blueprints tailored to drive growth and profitability in consumer lending.

The Workshop Format: Turning Insights into Action

1. Pre-Workshop Preparation

Before the session, we work closely with your team to tailor the workshop content to your specific challenges and goals. We configure InsightLab’s models to mirror your institution’s unique dynamics, creating a Digital Twin tailored to your needs. This ranges from lightweight adjustments (e.g., portfolio parameters) to advanced replicas of specific business lines, ensuring simulations reflect your reality.

This phase includes:

– Problem Definition: Identifying a critical business question or challenge that the workshop will address.

– Scenario Design: Developing realistic “what-if” scenarios that reflect potential market conditions or strategic decisions.

2. Workshop Delivery 

The workshop itself is a dynamic, hands-on experience where participants engage in simulations, analyze outcomes, and develop actionable strategies. Participants test Decision Levers directly tied to your priorities, such as adjusting credit policy boundaries, reallocating marketing budgets, or refining underwriting overrides. Each lever’s impact is measured against your strategic KPIs.

  Participants test various strategies in simulated real-world scenarios. For instance:

  – Conducting A/B tests for credit line underwriting using cash flow data.

  – Comparing receivables and delinquency outcomes under different affordability measures.

3. Workshop Deliverables:

Actionable Playbooks – These might include:

  – Plans for new affordability metrics combining cash flow and bureau data.

  – Strategies for optimizing account management by leveraging real-time cash flow insights.

– Post-Workshop check-ins

4. Post-Workshop Check-ins:

The session concludes with a concrete roadmap for implementation. Examples include:

  – Conducting follow-up A/B tests on early-stage collection strategies.

  – Developing user interface updates to obtain customer permissions for broader data usage.

Real-World Example: Cash Flow Data in Underwriting

In this workshop, tackle the challenge of rising customer indebtedness. Participants discover opportunities to grant more competitive credit lines while reducing risk. The post-workshop action plan included testing new affordability measures and credit line strategies.  

Ready to Transform Your Decision-Making?

InsightLab isn’t just a tool—it’s a partnership to pressure-test your priorities. By combining your expertise with our simulation infrastructure, we help turn strategic goals into executable plans with measurable ROI.

 Ready to Transform Your Decision-Making? 

Check out our InsightLab Workshops offerings to accelerate your team’s innovation and explore new data sources and technologies.